We are the FashionCollector.Pte.Ltd (“we”, “us”, “our”), and are committed to protecting your privacy.
Through our website www.fashion-collector.com we collect and process certain personal data relating to its users. We recognize and respect the importance of protecting the privacy of visitors of our website. This privacy policy explains what information we collect about you through our website, how we use that information and the procedures that we have in place to safeguard your privacy.
We need to collect certain personal details when you register with us and use the website in order to facilitate the provision of our service and to maintain our quality standards.
WHAT INFORMATION DO WE COLLECT, AND HOW?
When you interact with us, whether by using our website or communicating with us, we may collect the following information about you:
Information you give us: you may give us information about yourself if you sign up for an account on our website, place an order for products, complete any online forms (such as registration forms, surveys), opt in to receive our newsletters and special offers, enter a promotion, participate in social media functions or correspond with us (by email, telephone, instant messaging apps, social media or otherwise). Depending on what you provide, this information can include your name, address or location, phone number, email address, date of birth, gender, purchase information, shopping preferences, reviews. We do not collect or hold credit or debit card details; these are collected and processed securely by our third party payment processing agent in compliance with PCI data security standards.
Information we receive from other accounts or sources: we can receive information about you from other sources, such as other accounts (eg. when you use your Apple ID or Google Sign In to sign in on our website) or other websites, including data brokers, our partners, social media providers like Facebook, advertising networks and analytics partners, and payment and delivery service providers.We do not collect or hold credit or debit card details; these are collected and processed securely by our third party payment processing agent in compliance with PCI data security standards.
We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorized alteration or destruction. We are committed to safeguarding your personal data and we will not resell your personal data to any third party.
WHAT DO WE USE YOUR INFORMATION FOR?
To provide you services and the website, including to allow you to order and receive products using our website, administer your account and to optimize your experience we need to use the information that we collect in a number of different ways:
• To register and manage your Fashion-Collector account on our Website;
• To fulfill the orders you make through our website;
• To collect payment from you;
• To provide you with our customer services;
• To monitor the quality of our customer services;
• To administer, maintain and optimize our Website and our services;
• To send you marketing communications and personalized offers;
• To carry on research, analysis, enquiries and surveys on your use of our website;
• To advertise and retarget advertising of our products and services.
USE OF COOKIES
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
CONTACT INFORMATION
If you have any questions about the privacy of data we hold, to "opt-out" of receiving marketing communications or to request a copy of information we hold about you, please email us at info@fashion-collector.com.